ASSEMBLY '06 is over. See you all next year!
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FAQ

Published: 07/23 19:50

Frequently Asked Questions

The Frequently Asked Questions (FAQ) document provides answers to well, you guessed it, questions that get asked a lot of times from us. Please check this page first before sending email.

General

Tickets

Coming to ASSEMBLY

At the party

PartyNet

After the party

 

General

What is ASSEMBLY?

ASSEMBLY is a computer festival, a demo party and a LAN party all rolled into one. It is four day party running 24h/day for computer hobbyists. Read more.

Who organizes ASSEMBLY?

ASSEMBLY is operated by ASSEMBLY Organizing, a community of 200 volunteers backed up by a not-for-profit Finnish company. Read more.

When and where is ASSEMBLY '06?

ASSEMBLY '06 takes places from Thursday 3rd of August to Sunday 6th of August 2006 at Hartwall Areena, Helsinki, Finland. Read more.

How can I contact ASSEMBLY Organizing?

During the event we recommend that you contact our Infodesk by phone. Please note that this phone number is not in use outside of the event.

Before and after the event you can contact us by email.

Is there any age limit?

There is no age limit. However, we don't recommend that people under 13 years old come to event alone. Read more.

Can I rent a computer at the party place?

No, we don't rent any computer or computer peripherals. You need to bring your own. Read more on what you should bring.

Do I need an insurance for my computer?

Yes, you should check that your home insurance covers your valuable equipment also when you are not at home.

How can I become a volunteer worker at ASSEMBLY?

We are always looking for motivated people to join the team. Most of our recruiting takes place 4-6 months prior to the next ASSEMBLY event. Read more.

My child is coming to ASSEMBLY. What should I know?

Please read our information for parents.

Are the rules that I need to follow?

Yes, please read our rules and etiquette.

 

Tickets

How much do the tickets costs?

Computer tickets cost 65 € (ground floor, game haven, rows 5-17 and G1-G13) or 75 € (grand stand places, rows 1-4, 18-21) each. Entry tickets cost 35 € each.

Oldskool tickets are roughly 40% cheaper than the prices shown above. Read more.

Where can I buy tickets in advance?

Tickets are sold in advance only at the ASSEMBLY webstore at https://tickets.assembly.org.

Where can I buy tickets during the party?

Tickets are sold at the party place 24 hours a day at the ticket booth near the Main entrance on the first floor.

Can I order tickets from abroad?

Yes, you can. Buy your tickets at https://tickets.assembly.org. Note that we don't ship tickets abroad, so your tickets will wait you at the ticket sales booth. Read more.

How can I get an invitation for VISA to Finland?

Email us with your details and we'll send you an invitation letter. Read more.

How can I cancel my order?

If your order has not been shipped, simply cancel it at https://tickets.assembly.org. If it has already been shipped, email us.

I have ordered too many tickets. What can I do?

According to the postal sales (postimyynti) regulations, you are allowed to return the whole package during 14 days after you have bought it. We accept returns only of the whole package. You can't return e.g. only one ticket if you bought 10 tickets. Please note that is FORBIDDEN to buy tickets only for reselling purposes!

If you have extra tickets, you can most probably sell them to other people. Good places to sell your tickets are e.g. Huuto.net and news group sfnet.tori.myydaan. You can also try to find a suitable buyer from the Assembly event.

How can I change my computer place to another one?

If you want to move your seat to another available seat, simply buy those seat(s) and email us that you want to move your seats. We'll then deleted your old order.

Do you have enough tickets for everybody?

We expect that almost all of the computer places will be sold out during advance ticket sales. If you want to make sure that you get a computer place, you should definitely buy it in advance. We will not run out of entry tickets so you will always be able to get to the party place.

What is included in the ticket?

Entry tickets give you 24h/day access to the party. Computer tickets are the same but also reserve you a computer place for the whole party. Read more.

Do I need a computer ticket if I'm only using a laptop?

If you don't want to reserve yourself a computer place, you don't need a computer ticket. WLAN access is available with the entry ticket.

Is there any special treatment for large groups?

Large groups with orders for 15 or more tickets get a discount of 5% and can order their tickets in advance. Read more.

Do you sell tickets with Visa, Mastercard or other credit cards?

No. We accept payment only by Finnish bank's web payments and COD (Cash On Delivery). Bank transfer is available if your bank doesn't support web payment.

Foreign visitor's tickets will be available at the door for paying with cash.

What is the web payment?

The largest Finnish banks offer an online payment method, that allows the customers of these banks pay for good and services using their online banking services. This is a very convient way of ordering and paying.

Compared to COD the key benefits are:

  • You save 3 € on shipping costs (3,5 € compared to 6,5 € with COD)
  • You get the tickets delivered straight to your home (with COD you need to pick them up at the post office)
  • You get the tickets faster (delivery to your home is faster and shipping from ASMORG takes less time)

To sum it up, it is cheaper and more convenient. The web payment is only available to customers of the following Finnish banks, who have an account to the online banking service:

What is Cash On Delivery (COD)?

Cash on Delivery is a postal service in which the package you have bought is sent to the nearest post office for your pick up. You pay for the package when you pick it up. Cash On Delivery is postiennakko in Finnish.

I have received a broken ticket or they were accidentally damaged. What do I do?

The best way to change them is at the party place. The security people have spare tickets so you can change your ticket from them. You don't have to go to the ticket sales queue. Please keep in mind, that you need the original broken ticket (all parts of it!) in order to be able to change it to a new one. Don't send any broken tickets to us by normal mail.

Don't push your luck - do not put the ticket to your wrist until you are at the party place. Don't play with your ticket.

What countries do you ship to?

We ship to Finland only. Ticket buyers outside of Finland get their tickets from the ticket office at the main entrance of the party place.

Why are the buyers selected randomly?

We have only a limited number of computer tickets available and there is a very large crowd of people. It is not possible to offer a ticket to everybody who wants one. We have tried the "first-come-first-served" approach for a couple of years, and we don't believe it works fairly. Because of this we have decided to select the buyers completely randomly. Your registration date doesn' t affect the random selection at all.

Can I pick the computer places I want to buy even though the selection of buyers is random?

Yes. You can pick the places you want to buy. You can buy up to 99 computer tickets with one order.

Can you guarantee that I will get to buy computer tickets if I register?

No. There is only a limited number of tickets, so it is possible that we run out of tickets before you are randomly selected from the crowd.

If already bought entry / computer tickets, but I want some more. Can I buy again?

Of course. Your previous purchases do not affect the future purchases, so if you want to buy computer places again, you need to re-enter into lottery.

I have registered for computer place sales, but I haven't received any emails. What's wrong?

The email confirmation for the registration is sent immediately after you have registered. If you don't receive the email, you probably have entered your email address incorrectly. In that case, you need to contact us by email.

I bought tickets already last year, what should I do this year?

If you bought tickets in advance already last year, you have an existing user account in our ticket sales system. A reminder will be sent to by email about your user account and password on 19th April 2006. You must Re-enter into lottery earliest on Wednesday 21th of April in order to participate in the ticket sales lottery this year.

If you don't receive a reminder from us by email, you need to contact us by email.

What kind of browser should I have to use the computer ticket ordering applet?

You should use a new browser (e.g. Firefox 1.5 or Opera 9) with Java JRE 1.3 (or later) support.  You can download the latest JRE from http://www.java.com/en/download/index.jsp

If you want to test whether your browser supports Java JRE 1.3, try our test page.

Microsoft Internet Explorer
To use Microsoft Internet Explorer to run the Ticket Sales Applet, you must configure the it to use the Sun JRE plug-in. To do this,

  1. Install the latest JRE
  2. Go to the Windows Control Panel
  3. Select Java Plug-In
  4. Select "Browser" tab
  5. Check the "Microsoft Internet Explorer" selection
  6. Click Apply
  7. Close the Java Plug-in window
  8. Re-start the browser.

What if I can't run Java with my browser?

The only way to order Computer tickets is using the Applet. If your machine doesn't run the applet, you can always use a friend's machine.

Who can buy oldskool tickets?

Oldskool tickets are available for active sceners and oldskool sceners. You know who you are. Read more.

 

Coming to ASSEMBLY

How should I prepare for ASSEMBLY?

Remember to take with you all essentials (see packing list), prepare your computer and prepare for the partynet. Please also read our rules and etiquette. Futher instructions are available.

How do I get to the party place?

Please read our travel instructions to Hartwall Areena. If you traveling from abroad, please visit our international travel page.

Can I drive my car to the front of the loading entrance?

No, you can not. You need to park your car at the parking garage. Please select the right parking level depending on where your computer place is located.

Where can I park my car?

You need to park your car at the parking garage. Oversize vehicles such as mobile homes need to be parked at the Veturitie parking lot.

How can I get my stuff from the car to inside of the party place?

There is a limited amount of trolleys available by the loading entrances. Pick one and put your stuff inside. Please be careful that items don't fall out. Return the trolley to the loading entrance after you don't need it anymore.

If I'm coming by train, how can I get my stuff to the party place?

The Pasila railway station is located roughly 800 meters from the party place. The easiest solution is to carry all your stuff in big bags to the party place. There are large signs guiding you from the railway station to the Hartwall Areena. Note that you are not allowed to take trolleys to the railway station.

How do I get inside of the party place?

Please read our detailed guides. Select the instruction for the area where your computer place is located.

When are the loading entrances open?

Loading entrances are open on Thursday and Friday from 12:00 to 18:00 and on Sunday from 10:00 to 18:00.

What to do if it rains?

If it rains, you should use the loading entrances #1 and #3 in the ground floor to bring your equipment in. These loading entrances are covered, so you or your equipment won't get wet.

When to come if I want to avoid the queues?

There is typically a queue for 1-2 hours after the party has started. If you want to avoid the queue, please come on Thursday after 15:00.

How should I prepare for the security inspection?

To ensure the safety of the event we will ask your permission to perform a security inspection of your belongings. Please make sure that you are not bringing anything forbidden to the event. To make your security inspection go as fast as possible we kindly as you to:

  • Pack the trolley in such a fashion that the monitors and computers are at the bottom, and your bags containing your personal items like clothing and such are on top.
  • Please pack your foodstuffs separately.
  • Please load the trolleys so that they are fast and easy to unload at the checkpoint.
  • We will check all bags and containers for alcohol or contraband.
  • If you have prescription medication, please bring the prescription or a copy of it with you

How can I find my computer place?

The order confirmation sent to you with your tickets has your computer place marked on a map. Please also see our guide to locating your computer place. There are also organizers at the party place and you can always ask for instructions.

If I coming for the first time, what should I know?

If you are coming to ASSEMBLY for the first time, we recommend that you read our first time visitor guide. Also please read all the instructions on our website carefully (especially Come to party and At the party sections).

Can my parents/friends/somebody come inside while helping me to get my stuff in?

Yes they can. When you are loading your stuff to the party place and when you are leaving, your parents, friends or other helpers can join you to bring the stuff inside. However, they must leave immediately after you are finished.

How long electricity cord should I bring?

You should bring at least a 5 meter long electricity cord with 3 power sockets. Please see our packing list.

How long network cable should I bring?

You should bring at least a 10 meter long twisted pair (TP) ethernet cable with RJ45 connectors. Please see the partynet preparations.

Can I bring a fridge, coffee maker, microwave oven, etc?

Yes, you can bring your own fridge, coffee maker and other kitchen equipment. However, these need to be placed at the separate kitchen equipment area in the ground floor.

Can I bring a peltier/travel fridge to my computer place?

Yes, you can connect a low power usage fridge like a peltier fridge, or a travel fridge to the computer place. If you can run the fridge of a car's electricity system (e.g. with lighter adaptor), you can use it also at your computer place. You can also use cool boxes which have a small, eletrical cooling element.

Can I bring my own chair?

No, you are not allowed to bring your own chair due to fire safety regulations. Our chairs are pretty comfy.

How many computers/monitors/etc can I bring?

There is no hard limitation, but all the equipment you bring to the computer place must fit to the computer place's physical dimensions. You may not exceed the electricity limit.

What kind of speakers/sound system can I bring?

You can bring your own "home stereo" equipment (you may not exceed the electricity limit). Read more at the Rules page section "Music Loudness".

 

At the party

What are the rules at the party?

Please read our rules. Please also read our etiquette.

Where is the first aid station?

The First Aid Station is located in the ground floor. First aid is open 24h/day.

What to do if there is an emergency?

If there is any kind of emergency, tell the first organizer you see as soon as possible. You can always find organizing staff at the Infodesk in the first floor.

Where are the showers, toilets, sauna, etc?

Please see the party place maps and the service listing. Printed maps are available from the Infodesk.

Where can I find the schedule?

Please see the party schedule.

Where can I get cash, where's the ATM?

There is NO automatic teller machine (ATM, "pankkiautomaatti") at the Hartwall Areena. It is not possible to withdraw cash at the Areena. The nearest cash machine is at the Pasila Railway Station, located 800 meters from the party place.

How large is my computer place?

The computer place dimensions are described in the computer place guide.

How much electricity can I use?

The maximum amount of constant power usage per computer place is 300 watts. This is the actual usage (not the nominal power usage shown e.g. on your computer's power supply). This power is sufficient for a standard gaming PC, a monitor, a small speaker set and some other low power consumption devices like fans.

You are not allowed to connect coffee makers, microwave ovens, fridges or other high power consumption devices to your computer place's electricity socket. These machines must be placed in the separate kitchen equipment area in the ground floor.

Can I build structures on top of my computer place?

Yes and no. It depends on where your computer place is and the size of the structure. Read our rules page section "extra structures".

Where can I sleep?

Please see our sleeping guide.

Can I sleep in my car in the parking hall?

No, you are not allowed to sleep in the parking hall as this is against the fire safety regulations. If you are traveling with a mobile home, you need to park your mobile home outside at the Veturitie parking lot.

Can I sleep at my computer place?

Yes, you are allowed to sleep at your computer place if you are visible at all times. Please see our sleeping guide.

What kind of security is there?

ASSEMBLY is a highly safe event. We have a large staff of trained security professionals working together with the Hartwall Areena security staff to prevent any kind of security and safety problems. You should always remember to take care of your own property.

First aid is also available 24h/day.

Where can I buy food and drink?

Please see the party place maps for the locations of the restaurants and the food and drink page for details.

Where can I buy computer equipment at the party place?

Our sponsor Tietoasema will be selling all kinds of computer equipment at the party place.

Where can I buy computer equipment at the party place?

Our sponsor Tietoasema will be selling all kinds of computer equipment at the party place.

Is alcohol and/or smoking permitted?

Alcohol and all kinds of intoxicating substances are forbidden at the party place. Intoxicated people will be refused entry to the party place. Please see our rules.

Smoking is allowed only outside of the party place at the designated smoking area in the first floor.

What to do during a competition?

The proper behaviour is to turn off your monitor and speakers whenever there is a competition on the big screen. The only exception are the music competitions, when you can keep your monitors on. Read more in our party etiquette.

How to identify the organizers?

ASSEMBLY organizers are wearing the organizer T-shirt whenever they are on duty. The colors of the t-shirts are as follows:

  • Red: general organizer
  • Orange: competition organizer
  • Green: network organizer
  • Blue: security
  • Dark blue: AssemblyTV, AV technology

The main organizers of the events can be identified by their blue collared shirts. All organizers also wear an ID badge identifying them.

Can I go in and out from the party place?

Yes, you can go as you please. Your ticket is valid for the whole duration of the event.

When can I leave the party place?

You can leave the party whenever you feel like it. The loading doors are opened at 10:00 on Sunday morning and most of the people leave after 14:00 on Sunday. Please see our leaving guide.

What to remember when I leave the party place?

Remember to take all your belongings with you. Typically people forget their sleeping bags and mattresses as well as their towels, so make sure you are taking yours with you. Please see our leaving guide.

 

Partynet

How do I prepare for the PartyNet?

Please see our PartyNet preparations guide.

How do I connect to the PartyNet?

Please see our PartyNet connecting guide.

Where can I get help for my network troubles?

Please read the PartyNet troubleshooting guide. If you are still having trouble, please contact the NetInfo located in the ground floor next to the men's shower.

What network services are there?

Plenty! From our AssemblyTV broadcast to the community service Alive!

How can I protect myself from viruses and hacking attempts?

Please see our PartyNet safety guide.

Is there WLAN / WiFi access for laptops?

WLAN is available at selected locations at the party place.

Can I bring my own hub/router/switch/WLAN access point?

No, you may not. It is strictly forbidden to bring your own network gear and connect it to the PartyNet. We will detect it anyway, so please don't try it.

Is filesharing permitted?

Filesharing is permitted. However, you may only share files that can be legally shared, so no piracy or warez activity.

Can I run my own servers like DirectConnect or FTP?

You can run your own servers, however, we will block ports to file sharing and peer to peer sharing programs at our firewall. If you want to run a special server, please contact our NetCrew.

How fast is the PartyNet?

ASSEMBLY '06 PartyNet is a switched 10/100 MBps local area network, which is connected to the internet with 2 GBps fiber uplink.

Can I buy network equipment at the party place?

Our sponsors sell computer equipment at the party place.

 

After party

Where can I find releases and compo results?

Competition releases and results will be linked to our After the party page.

Where can I find photos and videos?

Photos and videos will be linked to our Media gallery.

Where can I send feedback and improvement ideas?

We are happy to hear from you! Please email us your improvement ideas.

I lost something at the party place, how can I find it?

If you lose something during the party, contact the Infodesk as soon as possible. If you find something, please deliver to the Infodesk.

You can inquire after lost and found items from Hartwall Areena's security office for five days after the party (phone. +358 (0)204 19 97). After this we will deliver all found items worth more than 30 € to the Helsinki police department's lost and found office located at Punanotkonkatu 2, 00130 Helsinki, phone +35 9 189 3180.

 

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